Q.
Surely it is cheaper to go direct to a local process server?
No.
Infact in a number of cases it is more expensive. Due to the volume of
work we receive, all of our process servers are on specially discounted
rates with us. If you ring around you should find our prices are about
average. However, by using our services you don't have to call around
obtaining prices, constantly chasing updates, and worrying about just how
knowledgeable your process server really is. You get a fixed fee each
time, one point of contact, and the re-assurance that we know what we are
doing!
Furthermore,
clients using our services on a regular basis can make huge savings
through our Discount Scheme.
Q. Who can be a process
server?
Quite
worryingly, anyone can. You do not need any qualifications or experience,
and there are no checks made. Anyone can set up business tomorrow,
advertise their services, and have no knowledge of what is required of
them. And unfortunately you usually do not find out until it is too late.
This is why finding a process server can be a minefield, as an
inexperienced process server can cost you (or your client) a fortune in
court fees and solicitors time if documents are served incorrectly.
Q. Are there set fees a
process server should charge?
No.
As an unlicensed industry there are no fees set by which we abide. This is
why there can be a great variation in the fees quoted by different process
servers. Solicitors are obliged to act 'in their clients best interests'
at all times, but they should be mindful that the lowest quote is not
necessarily the best option - not only could you be stung by additional
charges which the process server 'forgot to mention', but agents who
profess to cover large areas for very small fees are likely to only give
the minimum amount of effort in serving your documents, meaning a large
quantity can be returned to you as unserved - and with a bill!
A
good process server knows that their job involves long hours, multiple
attendances to effect good service, and has the relevant experience and
knowledge to effect service in accordance with the relevant rules. They
will charge a fair fee for the level of work which is involved.
Beware
also of firms charging hourly rates - it is amazing how quickly your costs
can escalate when 2 or 3 attendances are required!
Q.
Do I have to send payment with my instruction?
No.
You will be invoiced upon completion, for payment within 30 days. We offer
extended payment terms of 60 days in legally aided cases.
Q.
Can you deal with urgent cases?
Yes,
although you must always telephone us prior to sending to ensure agent
availability in your service area. We have successfully served with as
little as one hours notice on previous assignments.
If
you have a question which is not answered above, please ask us via our feedback
form.
©
2007 ASH Enforcement Services
Process
Servers
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